The second session of the Google workshop on ‘Full Value of Search’ was on the importance of Google Adwords and Google Analytics. I was excited to begin this part, as I had learned so much from the first half that I was charged up and in the zone. Other participants were also in the same mood and we were eagerly waiting for the start. I was especially looking forward to learning about keywords.
Google Adwords and Analytics/Insights – Why are they important?
Use Google Analytics for actionable insights
Google launched the Google Tag Manager – used for ‘N’ no.of tags. Different tags are needed on different pages. Google Tag Manager can be managed together including Google and Non-Google tags – it’s a free tool.
You can add a Google analytics tab on each tag (I thought this was ‘wow’)
What is the journey of a consumer?
Intent –> search –> lands in the site –> takes action
Some very important and pertinent questions
Identify geographic opportunities – build custom campaigns for regions and maximise returns. Include high performance organic keywords.
Essential attributions of landing page: (Google recommends)
Case study: Swissotel leveraged advanced segments. Their goal was to drive sales for a Singapore property by getting people to click on Adwords ads. They studied and found out that while Australian users were looking at deals, US users were looking at rooms!
Hence, the learnings:
To-Do: Google Analytics has a Google content tool – go back and explore it.
Understand multi-visit behaviour – are you answering these questions?
The value of this session comes only when the first two have been done. Setting the fundamentals right is most important. This section wasn’t as clear to me as the first two were – so here lays my opportunity to do my own studying and learn more! My key takeaway from this session was: Understand your customers’ journeys – who are the Introducers, the Supporters, and the Closers.
All in all, this was an extremely informative workshop, and one that I was really glad to attend. These are only rough notes, but hope you found them valuable! Which parts did you like best? Share with me.
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