We continue in our business communication learnings series. In this post, I am taking up “Close the loop”. Let me try and share a simple example. I am sure you have experienced it yourself:
It might have saved the two additional calls (and possible stress) if she had messaged me back confirming that desired action had been completed, or based on the relationship, messaged Ram too, confirming the same.
I have seen a former boss, Managing Director of a large hospitality/ entertainment operation, tearing his hair out day after day, shooting message after message, memo after memo, just to seek confirmation on whether a requested task was completed.
I am sure there are more complex situations that you have encountered in your own business lives where closing the loop could make all the difference.
Save someone the angst, earn yourself the respect – close the loop.
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